Refund policy

Refund policy

We do not offer refunds, returns, or exchanges once an order has been placed.

The only exception is if your order arrives damaged or defective. To be eligible for a refund or replacement, you must provide clear, uninterrupted unboxing video proof showing the package being opened from its original sealed condition and clearly showing the damage.

Damage Claims

• Unboxing video proof is required for any damage claim.
• Photos alone may not be accepted as proof.
• Claims without valid unboxing proof may be denied.
• Damage must be reported within 24 hours of delivery.
• We reserve the right to review all claims and determine whether a refund or replacement is appropriate.

By placing an order, you acknowledge and agree to this Refund Policy.